February 25, 2014
While shopping around for a new truck to fit my needs and my budget, I stopped in at Ebersol Bros, to take a look at a truck that caught my eye. Glad I did. The Sales Manager helped me with both, without the rush. Have been at dealers that the second i looked at a truck they wanted me to make a decision, sign papers and drive it home.Plus change family plans and come back ASAP. WRONG!!! As the customer spending that much hard earned money on a new/used vehicle, the customer should set the pace. Was not rushed and was able to attend to other obligations before making decision and returning. Met my needs/budget with no rush....That is what made Ebersol Bros in Lebanon RIGHT!!! Thank You,
February 20, 2014
Not mere salesmen but true gentlemen willing to do honest business. No tricks, no pressure, no hidden lines. Where's the sixth star ???
January 25, 2014
I was treated very well in my purchase off a 2004 chevy Colorado with my old s-10 trade in everything went well and I was not pressured to take the vehicle the same day I returned the following week for it so I had plenty off time too re-evaluate whether I wanted to change my mind And I like that about Ebersole some dealers like too get you in and out the same day before you do change your mind but not Ebersole Bros. and they explained everything to me as far as options I had with warranty's available Thanks Chris and Jon
January 16, 2014
I had purchased a new car from Ebersole in 2004... A GMC ENVOY...and was extremely happy with that experience which continued thru the next 10 years. However on December 23 I was hit by a young woman and much to my dismay this accident totaled my car. When I realized I now had to purchase a replacement there was no question where I would shop. Kevin form the body shop gave me Paul's name and he turned a really bad experience into an amazing 5 star experience. We breezed through the whole purchase and Paul deserves more than 5 stars!!!! Thank you Paul and thanks to Kevin too. I am the new owner of a GMC YUKON and will be taking this car to Ebersole for all it's service needs.
January 15, 2014
I want to commend Ebersole Bros. Dealership in East Lebanon. Paul Copenhaver provided us with excellent service. We came in to look at a vehicle we saw on line and we purchased the vehicle and drove it off the lot within 24 hours. The process was smooth and flawless. I would highly recommend Paul and the dealership if you are in need of a used vehicle. The dealership was honest and provided prompt service. We look forward to dealing with the Service department as well.
December 30, 2013
I was in the market for a used car as my 2002 Kia Sportage had quite a few miles on it and didn't do so well on mpg. With a 30 mile commute, it was killing my wallet. I went to Ebersole after looking online and finding a slightly used Civic that looked like what I wanted. I took it for a test drive and decided I had to have it. Chris, the salesperson, was very helpful with answering questions and was not unpleasant in any way. After a little negotiating we agreed on a price and I got more for my Kia than I was expecting. I would definitely recommend checking out Ebersole if you are looking for a used car.
December 21, 2013
My third purchase from Ebersole bros., need I say more? We have gotten good cars that served us very well. Although I have never had service there, would not hesitate if need be. We will shop there first when we look for our next vehicle.
December 20, 2013
very good experience. Staff was knowledgeable and helpful. best car buying experience ever.
December 9, 2013
I was really pleased with service. It was great working with Jon he made the process easy and enjoyable. If you're looking to get a car I recommend you start with the Eberd ole dealership.
October 30, 2013
I bought a used truck from Ebersole Bros. and was very happy with how I was treated. Jon Shirk was my salesman, and he was knowledgeable and great to work with. I never felt pressured or rushed into buying the truck I was looking at. I would definitely recommend Ebersole Bros !!!
September 16, 2013
Awesome place with wonderful staff. The vehicle was in great shape when I took delivery so I have no knowledge of repairs.
September 4, 2013
I worked with Paul Copenhaver who helped me a few years ago with my Piaggio MP3 Motorcycle and now sold me a 2001 Mazda Miata MX5. The experience was unique and enjoyable. I would recommend doing business with Ebersole Bros. to anyone who is tired of the old car buying experience... I had a great experience!
September 3, 2013
I went in looking at a specific vehicle and was impressed by the sales team and friendliness of the staff. My salesman, Brady Yingst, was attentive and answered all my questions. He was honest with me and pointed out options that were open to me that I was not ware of. I would, and will, recommend this dealership to anyone that's is looking for a new or used car, and I will most definitely come to this dealership for my next purchase. one can not go wrong stopping at any one of Ebersole Bros. locations.
Very Satisfied Customer
August 14, 2013
Excellent Service, Very Knowledgable about all vehicles I inquired about... Awesome Attitude and I would recommend them to anyone in need of quality And reliable used car, truck or SUV. They will definitely see me again in the future no need to go anywhere else for sure!
June 12, 2013
i am extremely pleased with every aspect of Ebersole bros. with my recent experience of trading in my dodge and purchasing my 2006 GMC diesel.... Paul Copenhaver and his co workers treated me as if they knew me forever and made me feel comfortable from the very start... i will strongly recommend to everyone i know to stop by Ebersole bros. first in their vehicle ventures... tks much to Paul and all the nice people for all they have done for me....
June 4, 2013
I was very pleased with the whole process, and I love my car. I would definitely buy from Ebersoles again and recommend them to others.
June 3, 2013
Love my beautiful used but new to me car and our sales rep, Brady was so helpful. Check out Ebersoles!
May 25, 2013
I found the exact vehicle online at Ebersole that my wife and I had been searching for at a great price, but we live over 750 miles away. I called about it and spoke to Paul Copenhaver. He was very helpful and gave me a compete description of the vehicle and even went over a survey they had done with the previous owner. He was very thorough in his description and the vehicle was well represented in pictures so we decided to buy it. Paul and the rest of the staff we dealt with we're very helpful, we mailed paperwork back and forth, and closed the deal quickly. After the sale, when the vehicle was picked up by my shipping company Paul even took the time to let me know it was on its way. I would definitely buy from Paul and Ebersole again! Thank you!
May 19, 2013
Just out looking for a different van,and wee very well pleased with Brady Yingst at finding our needs and price we could afford. no pressure just plain facts. Thank you
Ted and Sally
May 12, 2013
I went to both the Ebersole Auto and Ebersole Bros. dealerships (same road), and wound up making a purchase at Ebersole Bros. They didn't know it, but the vehicle I was trading in belonged to my late dad and I had thought about getting a more economic car for 2 years, just couldn't bring myself to let go of his Blazer. The car-shopping experience was somewhat traumatic for me, so once I made a list of what I wanted in my next car, I wanted to find something fast. After checking web site inventories for about 15 different dealerships in every county from Perry to Lancaster, Ebersole Bros. had a number of possibilities. While I was there, Jon Shirk and Brady Yingst asked plenty of questions and showed me all the vehicles that might fit my needs. I finally took 2 test drives on my second visit and purchased my first Buick. Although I was bracing myself for the high pressure to kick in when they took my vehicle to the shop to look it over, that didn't happen. All the financing options were covered as well and I saw that there would be no obstacle in that regard, and still no high pressure came. I didn't test drive or purchase on my first visit, but Jon (and Kevin Kline from the other Ebersole dealership where I was considering a car) kept in touch and answered any questions I had. Friends of mine were concerned that I might be taken across as a female buyer, but I received more than I expected for my trade-in, and after a friend looked up on some web site what the Buick I was considering SHOULD be sold for, we found the purchase price was actually a couple hundred dollars less. It's been about 15 years since I purchased a car, and I couldn't be happier with the experience I had. All the insurance and registration stuff was taken care of, and I took advantage of a 4-yr/45,000 mi. warranty, which I was pleased was available for a 2007 car. Although Ebersole Bros. was a 40-minute drive from home, and a 50-minute drive from work, I'm glad I made the trips and recommend that anyone else do the same.
May 3, 2013
I thought we received a nice deal on the 06 Impala it was in our price range and we were helped every step of the way to close the deal. I would not hesitate to send friends to buy a car at Ebersoles Bros,
May 1, 2013
I stopped in only because I was driving by and noticed they had more than a few of the type of cars I was looking for. Brady Yingst greeted me, I explained my needs, he made suggestions and answered my questions. I shopped other dealers, and frankly, was less than impressed with most, and found myself comparing them to Brady and the car I liked the most, which I would have overlooked had he not suggested it. The staff I met on return visits and phone calls (quite a few visits due to my unique needs) have all been friendly to me and my kids. Great purchase experience, no pressure at all, even after more than the usual amount of test drives - if I experience pressure to buy I say no and don't look back. I know they went above and beyond what I expected from any dealer from the day I drove onto the lot to the day I joyfully signed the papers and drove my Nissan Maxima home. I tend to keep cars on average for several years, so I won't be needing a car again soon, but I highly recommend to give this dealer an opportunity to find you your next car.
April 26, 2013
My wife and I bought our car here because of the service that we received when we walked in the door. Our salesman, Brady Yingst, was professional and easy to work with. He answered our questions and helped us through the process. We would Highly recommend Ebersole Brothers and Brady to anyone looking at buying a vehicle.
April 5, 2013
The staff at Ebersole was kind and and helpful. They took care of all of the paperwork and loan application...they even took care of calling our insurance company for us! Would highly reccommend Ebersole's and Brady Yingst to family and friends searching for a new vehicle!!!
March 29, 2013
Brady was excellent - found us exactly what we were looking for, and in great time too!!
March 16, 2013
Bought a 2004 f-150 from Jon. He was very helpful and very interested in making sure we got a fair deal. I would recommend Ebersoles to anyone.
March 9, 2013
This was a really good. Dealership. Salesman was very helpful & wasn't pushy > really good customer service
March 2, 2013
I would gladly get ppl to buy from enersoles they found us the right car n we are happy now
February 12, 2013
It was a great experience dealing with the sales mananger Brady. I would definently recommend him and the dealership to my friends.
October 24, 2012
PJ was extremely helpful in finding me the exact type of vehicle I wanted, in my price range. Even after running into some sticky situations with financial issues, he was quick to offer different solutions. I would definitely refer friends and family to PJ for any future car buying!
October 19, 2012
They worked well for me. I'll go back for my next car
October 14, 2012
We were very pleased with our buying experience at Ebersole Bros. Salesman Paul Copenhaver was very personable, no pressure at all,very informative about the vehicle we were interested in. It was a pleasant experience after visiting several other dealers who were high pressure,uneducated about the product they were selling and were actually rude.We would recommend Salesman Paul Copenhaver to anyone interested in a vehicle purchase.
September 20, 2012
My wife and I just bought a 2011 Nissan Rogue at this location this week and it was an absolute positive experience at this dealer. We dealt with the manager Brady who is the most relaxed and easy-going car salesman I have ever met. The whole team is very laid back and knowledgable with a "no pressure" attitude. We were torn between two vehicles at first, and Brady did an awesome job laying out the pro's and con's of both vehicles for us on paper so we could make an informed decision. My only "suggestion" would be I wish they had a bigger lot for more inventory to browse, however, this being more of a satellite location to Ebersole on West Cumberland St, it's understandable.
September 10, 2012
Shopping for a car is a great experience at this dealership.
August 25, 2012
I'm a business owner from Baltimore Maryland. I contacted the dealership and spoke to Brady Yingst. He was an absolute pleasure to deal with on the purchase. From the start he was honest and have a pleasurable personality ! I found serval vehicles to my liking that were a lot closer to me. After speaking with Brady he made my decision much easier. He took his time and and answered all of my detailed questions even after repeated phone calls from me. This dealership now have a lifetime customer because of Brady's exceptional customer service!
July 30, 2012
Could not make it to the dealership before they closed on a Saturday so the Manager stayed late to get me my jeep! Thanks so much Brady!
July 10, 2012
I was looking to replace my sons wrecked grand am. Everything I experienced at Ebersoles pontiac with Brady was of the utmost professionalism. My son was extremely pleased as were my wife and myself. I will be shopping here in 9 months when my daughter will need a car.
June 15, 2012
From the first phone call to Ebersole Brothers in Lebanon to the signing of the final purchase paperwork for my new, used car, I had a terrific experience from everyone involved in the process. The focus was always on providing me with exceptional customer service and making sure my every need was met. I was very delighted with Ebersole Brothers and would highly recommend them to anyone who needs a car or is even considering it, thanks for making the used car buying process one of satisfaction and enjoyment rather than the contrary.
June 6, 2012
Our sales person was fantastic ! Took a lot of time with us and was very patient. Could not ask for a better experience. We love our car and feel confident that if there are any issues they will be handled promptly.
May 24, 2012
Had a great experience buying my Jeep here. Everyone is friendly and not pushy. They communicate with you well and are willing to come in on there day off to help you.
May 17, 2012
This was the easiest and smoothest purchase of a vehile that I have ever experienced. Just Great.
May 16, 2012
Working with Brady and his team is a pleasant experience that makes car buying easy.
May 12, 2012
I bought my current car from Brady at Ebersole. His personalized attention is unmatched. He personally took the time to seek out the EXACT car that I had researched and was hoping to buy and he found it. Not only was it just what I wanted, but he did it quickly and it cost LESS than I had anticipated. It's the best car I've owned yet.
May 12, 2012
I am happy with this purchase. Brady Yingst was very helpful in this transaction.
May 10, 2012
Great Customer Service... Friendly and takes the time to answer all of your questions... Put together an awesome deal that was much more economical for me then other dealers were willing to do for the same year make and model vehicle... I received a $50 referral bonus check in the mail for 2 separate Customers I have referred to them since my purchase!
May 10, 2012
I have now purchased my 3rd vehicle from them and Brady has taken care of my on all 3 which is why i continue to go back and refer all my friends and family to him.
May 10, 2012
From the friendliness to the employees to the ease of purchase it made my car buying experience great! I've actually purchased 3 cars from Ebersole and would recommend any of my friends our family to visit them and take a look!
May 10, 2012
In March I purchased a 2005 PT Cruiser Convertible from Ebersole and my salesman was Brdy Yingst. Brady worked with me on the trade-in and ensured I got the best deal on the new ride. I did my own personal research to prepare and was met with the same deal from Brady -- no pressure. I left feeling very satisfied with the trade, the way I was treated, and the followup by Brady, and I love the PT Cruiser. Brady Yingst is an asset to any car dealership and I would seek him out for my next car purchase.
May 8, 2012
Buying our 2005 Volvo V70 from Brady Yingst at Ebersole Brothers was by far the best car buying experience that I have had. We live about 4.5 hours from their dealership. Brady made sure that all paper work was ready to be signed and moved us through the process very quickly and easily. He was very honest about the car and we enjoyed the experience.
In search of used Volvo from Maidsvile, WV
May 8, 2012
Everyone at Ebersole Bros was friendly and helpful. This was probably the best car buying experience I have ever had. Go see them for your next car!
May 8, 2012
I had an SUV that I really liked, but decided to look at cars for the aspects of saving on gas and lowering my monthly payment. Brady, who I also bought the SUV from, was very helpful... I brought my son with so I could test the space for his car seat and ended up with a vehicle I am happy with~! **Good dealership with great people~
May 8, 2012
I traveled well over 200 miles one way to buy from Brady Yingst. We conducted most of the transaction via email and telephone. What an outstanding buying experience. He went way beyond my exectations and made my family feel welcome. I will definitely recommend Ebersole Brothers and Brady to my friends and family. THANKS!!! Brady.
May 7, 2012
Brady took excellent care of us. Due to the excellent care from Brady, myself and my wife both agree that we would use Brady for are future car dealings.
May 7, 2012
They were incredibly easy and friendly to work with. I would recommend this dealership to almost any of my friends. In particular I appreciated their honesty, uprightness, and reliability. I did not feel like they were trying to sell me a car that I did not need, but were selling me a car and helping me look for a car that I did need.
Pastor/Professor from Reading, PA
May 7, 2012
Brady Yingst far exceeded my expectations in purchasing a vehicle. I am not someone who enjoys purchasing a car nor do I like sales people, but Brady make my experience painless and actually enjoyable. I love my Honda Accord. Thanks, Brady!!!!! Keep up the great work.
March 17, 2012
Looked for months for a nice Mazda 6 and finally found it at Ebersole. What made it even better was Mike, the salesman, who treated me like a person and not another sale. Highly recommended.
We found a replacement for my totaled Audi TT online and drove out to see it. It was beautiful and ran great. After getting it home we noticed a small leak. (Even though it looks brand new, it is an eight year old car) We called them up and they took care of everything. My take-away...their staff is first class before and AFTER the sale. I'd gladly recommend them.
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